Staff Team

Rachel was appointed Interim CEO in March 2024. Rachel is responsible for the operational management of Mind in Kingston which includes implementing and reporting on our strategy, responsibility for finances, generating income, managing staff and volunteers and other HR matters, implementing policies and procures, developing and overseeing services and projects and supporting the Board of Trustees with governance and strategic development. She is also responsible for overseeing Safeguarding, Health & Safety and GDPR and ensuring Mind in Kingston meets legal requirements and adopts good practice.

Rachel is the Safeguarding Lead for Mind in Kingston.

Rachel works full-time over four days from Tuesday – Friday.

Nichole joined Mind in Kingston in April 2024 as Interim Head of Services and is part of the senior leadership team. Her role is to oversee our frontline services, which include Floating Support, Inclusive & Physical Activities, the Magpie Project and the Advice & Information Service.  Nichole also line-manages our management team Lisa Blackman (manager of Alfriston Outreach), Michael Dayer (manager of the Kingston Peer Support Service) and Vicky Bourne (Counselling & Wellbeing Manager, including the Counselling and Drop-in Cafe services). 

As well as supporting staff and volunteers, Nichole will liaise with funders, commissioners and partners, provide safeguarding support, and work with the Interim CEO on the Mind in Kingston’s strategic objectives.

Nichole works Monday-Friday.

Harry joined Mind in Kingston in April 2024 as the Interim Head of Insight & Development. Harry’s role is to support the charity in achieving its financial and strategic objectives, including income and fundraising goals, and developing existing and new services. Harry oversees Mind in Kingston’s marketing, communications, outreach and engagement activities and line manages staff that support these functions, including Alex Schnabl (Communications Officer), Rhiannon Cruise-Cooper (Outreach Officer) and Alice Zhao (Volunteer Coordinator and Engagement Officer).  

As well as supporting the team, Harry is part of the senior leadership team and will work with the Interim CEO and the Interim Head of Services to deliver on Mind in Kingston’s strategy.

Harry works Monday-Thursday.

Vicky manages our Counselling Service, Drop-in Café, the Kingston College Drop-in Cafe and Wellbeing Wednesdays services which offer a wide range of emotional and practical wellbeing support. She also provides free mental health awareness training to local schools, charities and partners, with a focus on increasing awareness and understanding of mental health issues, how to build resilience, sharing practical tips on how to support others and developing a robust mental wellbeing policy. 

Vicky works Monday-Thursday and provides support to the Drop-in Cafes and Counselling Service outside of normal working hours.

Lisa is the Manager of Alfriston Outreach, which provides practical and emotional support to people who are lonely and isolated and who are less likely to have someone to help them at home. Support includes delivery of cooked meals, laundry, shopping, picking up prescriptions as well as regular check-in to ensure people are well. Lisa manages the Alfriston Outreach Team and Volunteers, as well as their building in Surbiton, including room hire. She also supports the development of the services, looking for new opportunities and working closely with referrers such as the Social Care Team at the local authority.

Lisa works Monday-Friday.

Michael is responsible for overseeing the Kingston Peer Support Service, a partnership between Mind in Kingston, Southwest London & St George’s Mental Health Trust, Kingston Carers Network, Kingston Kingston Race and Equalities Council, Staywell and the Working Well Trust to support people with SMI (severe mental illness) in Kingston. Michael line manages the peer support team at Mind in Kingston, works closely with the partners and oversees the service. 

Michael works Monday – Friday.

Lou’s role is to support the CEO and two Directors with their work, including preparing and circulating minutes, notes, reports and presentations, supporting recruitment campaigns, managing diaries and emails, booking meetings, and supporting the board of trustees with administrative tasks. 

Lou works Monday to Friday.

Liam works closely with Lisa and the Alfriston Outreach team to support their beneficiaries, promote the service and help with practical issues, such as managing the Alfriston building, getting new beneficiaries signed up and working with volunteers.

Liam works Monday to Friday.

Vicky oversees the Drop-in Café service, including line managing the staff, organising shifts and cover, promoting the service and encouraging new beneficiaries to attend.

Vicky works Monday-Thursday.