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Staff Team

Our dedicated staff team delivers the wide range of services and projects that support people with mental health issues in our local community. Most staff have lived experience of mental health issues, and have professional experience of working with people with mental health issues and other disabilities. 

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Rachel Dykins

Interim CEO

Rachel was appointed Interim CEO in March 2024. Rachel is responsible for the operational management of Mind in Kingston which includes implementing and reporting on our strategy, responsibility for finances, generating income, managing staff and volunteers and other HR matters, implementing policies and procures, developing and overseeing services and projects and supporting the Board of Trustees with governance and strategic development. She is also responsible for overseeing Safeguarding, Health & Safety and GDPR and ensuring Mind in Kingston meets legal requirements and adopts good practice.

Rachel is the Safeguarding Lead for Mind in Kingston.

Rachel works full-time over four days from Tuesday – Friday.

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Nichole McIntosh

Interim Head of Services

Nichole joined Mind in Kingston in April 2024 as Interim Head of Services and is part of the senior leadership team. Her role is to oversee our frontline services, which include Floating Support, Inclusive & Physical Activities, the Magpie Project and the Advice & Information Service.  Nichole also line-manages our management team Lisa Blackman (manager of Alfriston Outreach), Michael Dayer (manager of the Kingston Peer Support Service) and Vicky Bourne (Counselling & Wellbeing Manager, including the Counselling and Drop-in Cafe services). 

As well as supporting staff and volunteers, Nichole will liaise with funders, commissioners and partners, provide safeguarding support, and work with the Interim CEO on the Mind in Kingston’s strategic objectives.

Nichole works Monday-Friday.

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Harry Wilkinson

Interim Head of Insight & Development

Harry joined Mind in Kingston in April 2024 as the Interim Head of Insight & Development. Harry’s role is to support the charity in achieving its financial and strategic objectives, including income and fundraising goals, and developing existing and new services. Harry oversees Mind in Kingston’s marketing, communications, outreach and engagement activities and line manages staff that support these functions, including Alex Schnabl (Communications Officer), Rhiannon Cruise-Cooper (Outreach Officer) and Alice Zhao (Volunteer Coordinator and Engagement Officer).  

As well as supporting the team, Harry is part of the senior leadership team and will work with the Interim CEO and the Interim Head of Services to deliver on Mind in Kingston’s strategy.

Harry works Monday-Thursday.

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Vicky Bourne

Counselling & Wellbeing Manager

Vicky manages our Counselling Service, Drop-in Café, the Kingston College Drop-in Cafe and Wellbeing Wednesdays services which offer a wide range of emotional and practical wellbeing support. She also provides free mental health awareness training to local schools, charities and partners, with a focus on increasing awareness and understanding of mental health issues, how to build resilience, sharing practical tips on how to support others and developing a robust mental wellbeing policy. 

Vicky works Monday-Thursday and provides support to the Drop-in Cafes and Counselling Service outside of normal working hours.

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Lisa Blackman

Alfriston Outreach Manager

Lisa is the Manager of Alfriston Outreach, which provides practical and emotional support to people who are lonely and isolated and who are less likely to have someone to help them at home. Support includes delivery of cooked meals, laundry, shopping, picking up prescriptions as well as regular check-in to ensure people are well. Lisa manages the Alfriston Outreach Team and Volunteers, as well as their building in Surbiton, including room hire. She also supports the development of the services, looking for new opportunities and working closely with referrers such as the Social Care Team at the local authority.

 

Lisa works Monday-Friday.

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Michael Dayer

Kingston Peer Support Service Manager

Michael is responsible for overseeing the Kingston Peer Support Service, a partnership between Mind in Kingston, Southwest London & St George’s Mental Health Trust, Kingston Carers Network, Kingston Kingston Race and Equalities Council, Staywell and the Working Well Trust to support people with SMI (severe mental illness) in Kingston. Michael line manages the peer support team at Mind in Kingston, works closely with the partners and oversees the service. 

Michael works Monday – Friday.

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Lou (Louisa) Valentine

Executive Administrator

Lou’s role is to support the CEO and two Directors with their work, including preparing and circulating minutes, notes, reports and presentations, supporting recruitment campaigns, managing diaries and emails, booking meetings, and supporting the board of trustees with administrative tasks. 

Lou works Monday to Friday.

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Alex (Alexandra) Schnabl-Bell

Communications Officer

Alex is responsible for overseeing our social media, website and newsletter; supporting our fundraising activities both online and in the community; supporting our mental health awareness campaigns, and working with the team to promote Mind in Kingston’s services and activities.

Alex currently works Tuesday-Thursday all day and Friday mornings.

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Ronnie Hannah

Finance & IT Officer

Ronnie is responsible for providing Mind in Kingston with financial support, including bookkeeping, invoicing, monitoring income and expenditure against the budget and supporting the Finance Sub-Committee. He also provides the charity with ICT and digital support.

Ronnie works Monday-Friday.

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Simon Montague-Taylor

Floating Support Officer

Simon supports clients to live independently in the community, either in shared housing which Mind in Kingston manages, or in their own homes. As well managing our property, he works with clients to move them on into their own independent accommodation, ensuring they receive all the necessary practical and emotional support to achieve this. This service is delivered in partnership with Hestia.

Simon works Monday-Friday.

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Persephone Pickering

Outreach & Engagement Officer

Persephone oversees the Outreach & Engagement service, which includes reaching out to all parts of the borough, engaging with our local community, and engaging with our beneficiaries through the Empowering Minds Forum. 

Persephone is currently on leave. Alice Zhao is covering the Empowering Minds and other Engagement work, and Rhiannon Cruise Cooper is covering Outreach work.

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Sarah Hollebon

Champions for Change Kingston Coordinator

Sarah coordinates Champions for Change Kingston (CCK), which is led by Champions (people with lived experience of mental health issues) and which seeks to challenge stigma and discrimination in mental health. She supports the Champions and CCK Steering Group meetings and organises activities that open up discussions about mental health and challenge stigma and discrimination.

Sarah works Wednesdays and Friday mornings.

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Alice Zhao

Volunteer Coordinator

Alice works closely with the team to recruit and induct new volunteers and provide ongoing support to existing volunteers including supervision, training and development. Alice ensures that volunteers are matched to the right service, and have a positive experience whilst volunteering with us. 

Alice is currently covering the Empowering Minds Forum and other Engagement work on behalf of her colleague Persephone.

Alice works Monday, Wednesday, Thursday and Friday.

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Liam Burke

Alfriston Outreach Deputy Manager

Liam works closely with Lisa and the Alfriston Outreach team to support their beneficiaries, promote the service and help with practical issues, such as managing the Alfriston building, getting new beneficiaries signed up and working with volunteers.

Liam works Monday to Friday.

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Tim Carter

Alfriston Outreach Cook

Tim has worked for Alfriston Outreach for many years, cooking excellent nutritious meals for people visiting Alfriston, and to be delivered to the people they support. Tim plans the meals every week, ensuring that there is variety and something for everyone. 

Tim works Monday to Friday.

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William Young

Alfriston Outreach Driver

William supports the Alfriston team to deliver a wide range of items to the people they support, including cooked meals, laundry, food, and prescriptions. He drives an accessible minibus which ensures he has plenty of space and he can also drive people to/ from appointments, as well as on day trips.

William works Monday to Friday. 

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Flora Clifton

Office Administrator

Flora provides administrative support to the team, including supporting the team meetings and taking minutes, updating database, helping with monitoring and other reports, and updating internal information and data.

Flora usually works Thursday mornings but occasionally works flexibly.

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Soyeon Park

Magpie Project Outreach Coordinator and Advice Line Coordinator

Soyeon coordinates the Magpie Project, an outreach service for the Korean Community. This service focuses on providing advice, information and outreach activities to help improve the emotional wellbeing of the Korean Community in Kingston, which is one of the largest outside of Korea. As well as reaching out to local Korean groups, Soyeon coordinates health and wellbeing sessions and runs the Korean Drop-in Cafe on Mondays in New Malden. Soyeon is Korean and can communicate in Korean and English. 

Soyeon also coordinates our Advice Line, which provides a wide range of information on mental health, local services, and support. Supporting a dedicated team of volunteers, the Advice Line is open Monday to Friday from 9:30am – 4:30pm.

Soyeon works on the Magpie project on Monday and Tuesday, and the Advice Line Wednesday, Thursday and Friday.

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Johnny Murwill

Activity & Inclusion Coordinator

Johnny’s role is to organise and coordinate our wide range of physical, social and inclusive activities such as the Happy Feet Walking Group, Kingstonian Mind FC, Jog Together and the weekly Quiz (online). As well as connecting with a wide range of providers of activities, Johnny is responsible for ensuring our activities are inclusive, accessible and open to all our beneficiaries. He is responsible for developing leaflets and posters and promoting activities to other local voluntary and statutory organisations, on social media and the website.

Johnny works Monday, Tuesday, Thursday and Friday.

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Sophie Filceva

Peer Support Worker Young Adults

Sophie is part of the Kingston Peer Support Service (KPSS), providing young adults ages 18-25 with mental health issues with peer support. Working closely with colleagues across the KPSS, Sophie supports people to set and achieve goals, increase their self-confidence, access services and support and help improve their overall mental wellbeing.

Sophie works Monday to Friday.

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Sarah Aref Taha

Peer Support Worker Older People

Sarah is part of the Kingston Peer Support Service, providing older people with mental health issues with peer support. Working closely with colleagues at Alfriston Outreach, Sarah supports people to set and achieve goals, increase their self-confidence, access services and support and help improve their overall mental wellbeing.

Sarah works 3 days per week on Monday, Tuesday and Thursday.

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Adele Kempton

Peer Support Worker

Adele joined the Kingston Peer Support Service Team in April, and is responsible of providing peer support to adults aged 25 and over. Adele has worked for Mind in Kingston for many years, including in peer roles previously and brings a wealth of professional and lived experience of mental health issues. 

Adele works full days on Monday-Thursday. Adele is also employed as a Drop-in Cafe Worker – see the Drop-in Cafe Team for details.

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Rhiannon Cruise-Cooper

Outreach Officer

Rhiannon is providing cover for our Outreach & Engagement Officer Persephone, who is on long-term sick leave. Rhiannon’s role is to focus on reaching out to different groups in our local community, to raise awareness of mental health issues, to promote Mind in Kingston’s services and to attend events.

Rhiannon works Tuesdays and Thursdays. 

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Edit Biro-Hannah

Art Therapist (self-employed)

Edit provides regular free art therapy sessions which offer people emotional and therapeutic support in a safe and non-judgemental space. Using a wide range of art techniques, Edit helps beneficiaries to explore their feelings through creative activities and encourages them to share their art works (although this is entirely voluntary).

Edit works on Mondays.

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Drop-in Café & Kingston College Drop-in Cafe Team

Our friendly team at our Drop-in Cafes provide a welcoming, non-judgemental and inclusive space for people to meet and connect with others, access advice and information, join various activities and receive low-level mental support. The Drop-in Cafes are free and open to anyone over 18; the Kingston College Drop-in Cafe is open to male learners and male staff at the College. 

The Bridge Drop-in Cafe
Welcare House
53-55 Canbury Park Road
Kingston upon Thames
KT2 6LQ

The Bridge Cafe is open on Monday evenings from 18:00-21:00.

The Star Drop-in Cafe
Alfriston Day Centre
3 Berrylands Road
Surbiton
KT5 8RB

The Star Cafe is open on Thursday evenings from 19:00-21:00.

Virtual Drop-in Cafe
We run a virtual Drop-in Cafe for anyone that does not wish or is not able to attend in person. Sessions are run via Zoom which you can download for free.

To join the Cafe, please email [email protected] and you will be sent a Zoom link and passcode. 

Sessions are run on Tuesdays from 18:00-19:00.

Kingston College Drop-in Cafe

Term-time Cafe open to male learners and male staff, to support their mental wellbeing and provide advice, information, signposting and mental health support.

This Cafe is open on Thursdays.

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Vicky Bourne

Drop-in Cafe Manager

Vicky oversees the Drop-in Café service, including line managing the staff, organising shifts and cover, promoting the service and encouraging new beneficiaries to attend.

Vicky works Monday-Thursday.

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Hereward Hill

Drop-in Café Supervisor

Hereward supervises Drop-in Café sessions, providing visitors with support, organising activities, providing refreshments (COVID permitting) and line-managing other Café staff.

Hereward works on Thursday evenings at the Star Café. 

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Adele Kempton

Drop-in Café Worker

Adele works with Hereward to deliver regular sessions at the Star Café. She provides support to beneficiaries, helps to organise activities, and provides refreshments (COVID permitting).

Adele works on Thursday evenings at the Star Café. 

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Rachel Sinclair

Drop-in Café Worker

Rachel works for the Virtual Drop-in Café, which is currently delivered on Tuesdays. Rachel advertises the sessions, supports beneficiaries to attend and organises different activities and themes for each session.

Rachel works Tuesday evenings. 

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Yasmin Dob-Johnson

Drop-in Café Worker

Yasmin works for the Virtual Drop-in Café, which is currently delivered virtually. Yasmin advertises the sessions, supports beneficiaries to attend and organises different activities and themes for each session.

Yasmin works Tuesday evenings. 

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Isabella Askey-Brown

Drop-in Café Worker

Isabella works for the Virtual Drop-in Café, which is currently delivered virtually. Isabella advertises the sessions, supports beneficiaries to attend and organises different activities and themes for each session.

Isabella works Tuesday evenings. 

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Our Funders